Terms and Conditions

Last Updated: 14/03/2025

Welcome to Avina Pharma (the “Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://avinapharma.com (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Website Use & Eligibility

1.1 The Website is intended for licensed healthcare professionals, pharmacies, and institutions seeking pharmaceutical products. It is not for individual consumers or patients.
1.2 By using this Website, you confirm that you are at least 18 years old and have the legal authority to enter into agreements.

2. Pharmaceutical Supply & Disclaimer

2.1 Avina Pharma operates as a pharmaceutical wholesaler. We do not manufacture medications or provide medical advice. Any content on the Website is for informational purposes only and does not substitute professional medical advice.
2.2 Product Availability: While we strive to source requested products, availability is subject to supplier stock, regulatory approvals, and other factors beyond our control.
2.3 No Guarantee: We do not guarantee that any specific product will be available at any given time.

3. Orders & Transactions

3.1 All orders are subject to verification, regulatory compliance, and supplier availability.
3.2 Avina Pharma reserves the right to refuse or cancel any order if it violates laws or regulations or if the buyer does not meet the necessary licensing requirements.
3.3 Pricing & Payment: Prices are subject to change without notice. Payments must be made in accordance with agreed terms.

4. Intellectual Property

4.1 All content on this Website, including text, logos, graphics, and images, is the property of Avina Pharma and is protected by intellectual property laws.
4.2 You may not copy, distribute, modify, or use our content without our prior written consent.

5. Privacy & Data Protection (Law 25 Compliance)

5.1 We comply with Law 25 (Quebec’s privacy law) and other applicable Canadian privacy regulations.
5.2 Collection of Personal Data: When you use our Website, we may collect certain business-related personal data (e.g., names, emails, licensing information). This data is used only for legitimate business purposes such as processing orders, verifying credentials, and improving our services.
5.3 Data Protection Measures: We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.
5.4 User Rights: Under Law 25, you have the right to:

• Access and correct your personal data.
• Request deletion of certain personal data (subject to regulatory retention requirements).
• Withdraw consent where applicable.
• File a complaint with the Commission d’accès à l’information du Québec if you believe your rights have been violated.

5.5 For more details, please refer to our Privacy Policy.

6. Limitation of Liability

6.1 Avina Pharma is not liable for:

• Any errors or omissions in product descriptions or Website content.
• Delays or failures in product sourcing beyond our control.
• Any indirect, incidental, or consequential damages arising from Website use or inability to access products.

6.2 No Warranties: The Website and its content are provided “as is” without warranties of any kind, express or implied.

7. Third-Party Links & External Websites

7.1 Our Website may contain links to third-party websites. These links are provided for convenience, and Avina Pharma does not endorse or control these sites.
7.2 We are not responsible for the content, security, or privacy practices of any third-party websites.

8. Regulatory Compliance

8.1 Avina Pharma operates in compliance with applicable Canadian pharmaceutical regulations, including Health Canada guidelines and provincial licensing requirements.
8.2 Users must ensure that their use of our products and services complies with all relevant laws and regulations.

9. Changes to These Terms

9.1 We may update these Terms at any time. Changes will be posted on this page with the “Last Updated” date.
9.2 Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

10.1 These Terms are governed by the laws of Quebec, Canada, without regard to conflicts of law principles.
10.2 Any disputes arising from these Terms shall be resolved in the courts of Quebec.

11. Contact Us

If you have any questions about these Terms, don’t hesitate to get in touch with us at:

Avina Pharma
Montreal, Quebec, Canada
Avinapharma@gmail.com